Terms and conditions
Terms and conditions
Legal name of the Consortium:
Address of the corporate headquarters:
Boulevard Saint-Lazare 4-10
Wouter Vanhoudt, Head of Business Development & Marketing
Phone: +32 (0)2 897 87 22
Website hosted by:
2 rue Kellermann – 59100 Roubaix – France
CertifHy® consortium (“CertifHy® consortium ” or “we”) offers visitors and users access to this website based on (and assuming) your acceptance of the following terms. CertifHy® consortium hereby grants you a nontransferable, nonexclusive license to access, download and use this website solely for your personal use. We may, at our sole discretion, add, delete or change some or all the features provided on the website at any time or terminate this license. All materials, including but not limited to the configurations, displays, screens, and all information appearing on or displayed in connection with or contained by CertifHy® consortium on this website are protected under all applicable laws and regulations.
CertifHy® consortium owns, reserves and retains all property rights, including copyrights, to this website and its contents. The trademarks, service marks, trade names, logos and other indications of origin, including but not limited to CertifHy® consortium domain name, displayed on this website are registered and unregistered trademarks of CertifHy® consortium or a third party that has granted CertifHy® consortium the right to use them on this site. Nothing contained herein should be construed as granting the browser or user any license or right to use any trademark displayed on the site without the prior written consent of CertifHy® consortium or the third party. CertifHy® consortium and/or third-party content providers remain the owners of the information displayed on this website and the user does not acquire any of these ownership rights by printing or downloading any of the information or otherwise making use of the website’s features.
For your convenience, CertifHy® consortium provides links to other sites and links to this site may be provided from other sites either known or unknown to CertifHy® consortium. CertifHy® consortium is not responsible for the content of any site that is linked to or from this site and links do not imply that CertifHy® consortium sponsors, licenses, endorses or is otherwise connected to the site, the products or services described therein, or its owner, or that CertifHy® consortium has authorized the linked site to use any trademark, trade name, logo or other trademarked or copyrighted material belonging to CertifHy® consortium.
The terms and conditions pertaining to the use of this website are governed by Belgium law following also GDPR mandates considered by European Union and its legal entities. The courts of Belgium shall have exclusive jurisdiction to settle any dispute arising from the use of this website.
Respect for privacy and use of personal data
The privacy and the security of your information are important to us. CertifHy® consortium policy is to respect and protect the privacy of the users of this web site. We will not voluntarily disclose individually identifiable information about our customers or other users of our website to any third party without first receiving that user’s permission.
Ethics and use of collected data
CertifHy® consortium only asks for certain types of personal information when using the website. In a few areas on our website, including order fulfillment and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, assist you with technical support issues, or follow up with you after your visit. Unless the requested information is necessary for request fulfillment, you will be informed and it will be totally optional for you to provide it or not. We may ask for your name, email address, phone number, street address, type of business, customer preference information, customer number, as well as other similar personal information that is needed for registration or subscription to our services or offers.
Accordingly, CertifHy® consortium uses the personal data you have provided to this website for the following purposes, durations and legal grounds:
Purpose Legal ground/basis Retention durations
To ensure appropriate follow-up of your subscription to our services or offers and order fulfillment CertifHy® consortium need to perform the contract with you Duration of the contract plus a maximum of ten (10) years and beyond to allow CertifHy® consortium to fulfill its legal obligations. To provide online customer assistance tools and follow-up in connection with such technical assistance The legitimate interest of CertifHy® consortium to offer you online assistance tools to facilitate the management and monitoring of your contract (s) and to develop and improve our services. The need for CertifHy® consortium to fulfill the contract with you Period of existence of the shareholder account plus five (5) years following the closure of the account and beyond to allow CertifHy® consortium to fulfill its legal obligations. Send Group communication, including the CertifHy® consortium newsletters to which you subscribe. The legitimate interest of CertifHy® consortium to keep you up-to-date on the consortium’s news
Duration of your subscription to Group communication (such as newsletters)
CertifHy® consortium also processes the personal data you provide in the course of your dealings and communications with us, such as your email exchanges, your discussions using tools and platforms provided by CertifHy® consortium, or in connection with the virtual workspaces and collaborative tools used by CertifHy® consortium. These treatments are based on the legitimate interest of CertifHy® consortium to ensure the relationship with you by dealing with your requests, questions etc. and to improve the quality of the service provided, and aim to make these tools available, to ensure and control their appropriate use as well as the security of the computer system and the confidentiality of the information.
Passive personal data collection
Some of the personal data stored on our server is provided by you voluntarily when you complete forms online, while other data are collected automatically.
In order to improve user browsing experience on our sites and for statistical analysis purposes, CertifHy® consortium automatically collects certain data when you visit our sites:
Your IP address: an IP address is assigned to your computer by your Internet Service Provider so that you can access the web.
The date and time you visit to the site and the pages you view.
Your computer’s operating system and the internet browsing software used.
Your login, if you browse restricted areas of the site.
Your browsing history within Consortium websites and the duration of your connection.
Depending on the case, we process such data with your consent when the law requires it (for example, in the case where the deposit of some cookies on your terminal requires the collection of your consent) or on the basis of our legitimate interest in proposing a website and improve its performance.
Recipients of personal data
In the strict limit of data processing carried out for the purposes described above, we are led to communicate some of your data to:
Authorized personnel of CertifHy® consortium companies in the exercise of their usual duties
Our service providers and subcontractors.
Transfer of personal data outside the European Economic Area.
Besides, the use of the web conference service as well as the availability of communication tools and platforms involves the transfer of personal data (names, surnames and email address) for the purpose of identification, and exchanged data (message, attachments) for the purpose of hosting and administration to non-member states of the European Economic Area, including the United States and Latin America, whose legislation on the protection of personal data is different from the legislation of the European Economic Area.
When we transfer your data to other locations, we will treat your personal data in accordance with the provisions of the Standard Contractual Clauses that were set out by the European Commission (decision 2010/87/EU) and that are signed with our providers.
Moreover, because of the international dimension of the group and its organisation, CertifHy® consortium transfers your personal data within its entities located in countries not members of the European Economic Area. These transfers are covered by “Binding Corporate Rules” approved by the competent authorities for the protection of personal data.
Confidentiality of the data collected
CertifHy® consortium uses your personal information exclusively for the specific purposes described above. The information that you provide to us will remain confidential and will be used only in connection with your relationship to CertifHy® consortium and/or one of its affiliated companies as a customer; this information will never be released or sold to any third party for commercial or prospecting purposes.
Your rights with respect to your personal data
In accordance with the applicable regulations on the protection of personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have a right of access, rectification and erasure of the personal data which concern you, the right to oppose, for reasons relating to your particular situation, to the treatment of your personal data, as well as the right to set guidelines regarding the fate of your personal data post-mortem.
In addition, in some cases you may request to receive the personal data you have provided to us or, where possible, to send it directly to another controller.
In certain circumstances, you also have the right to obtain the limitation of the processing of your personal data.
For data processing requiring consent from you, you have the right to withdraw your consent at any time. The exercise of this right does not affect the lawfulness of consent-based treatment prior to withdrawal.
For any request or complaint relating to the processing of your personal data and the exercise of your rights, you can contact the Data Protection Officer designated by CertifHy® consortium.
Or using the contact form available here:
You also have the right to file a claim with the competent authority for the protection of personal data.
CertifHy® consortium reserves the right to modify or complete this Privacy Statement at any time. All such updates will be flagged on the homepage of the website and you are advised to read this Privacy Statement every time you access the CertifHy® consortium website. All